How River & Roast uses cookies

Cookie Policy Overview

River & Roast operates a physical, real-world riverside restaurant, woodfired grill and in-venue card lounge in Australia. This Cookie Policy explains how cookies and similar technologies are used on riverandroasst.com to support our dining, events and on-site card room information and booking experiences.

We are committed to handling any information collected through cookies in a way that respects your privacy, aligns with community expectations, and complies with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Cookie Policy should be read together with our Privacy Policy, which provides additional detail on how we collect, use, disclose and protect personal information more generally.

What Are Cookies?

Cookies are small text files that are stored on your device (such as your computer, tablet or smartphone) when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferred language, whether you have seen a specific notification, or items added to a booking form.

On riverandroasst.com, cookies help us deliver a fast, secure and consistent experience as you browse between key pages such as the Fire & Roast menu, The River Room lounge, events and reservation pathways.

Cookies used on this site may be:

• Session cookies that remain active only while your browser is open and are deleted when you close it.
• Persistent cookies that stay on your device for a set period or until you clear them, helping us remember your choices for future visits.

We may also use related technologies such as local storage or pixels in conjunction with cookies to support measurement and performance, always in line with this Cookie Policy and Australian privacy expectations.

Types of Cookies We Use

To keep River & Roast running smoothly online, we may use several categories of cookies. The exact cookies in use can change over time as we refine our website and venue services, but they generally fall into the following types.

Why We Use Cookies

We use cookies to ensure that riverandroasst.com offers a fast, reliable and secure experience that reflects the premium, in-venue atmosphere of River & Roast while remaining respectful of your privacy.

Specifically, cookies help us to:

• Improve website functionality: Cookies help essential features run smoothly, from basic navigation through to secure access points for enquiries and reservations.
• Remember preferences: We may remember if you have already dismissed key notifications or acknowledged our cookie banner, so you can focus on browsing our gourmet menu or guest reviews without distraction.
• Support secure access: Certain cookies are used to protect our systems from misuse, detect unusual behaviour and help keep forms or potential booking flows secure.
• Understand and improve our venue presence: Aggregated analytics data lets us see which information resonates most, helping us refine content on the About, Chefs and Events pages.

We do not use cookies to provide online gambling or remote card play. Any references to poker or card tournaments on this site describe only in-person, offline events in The River Room card lounge.

Managing Your Cookie Preferences

You are in control of how cookies are used on your device. Most browsers allow you to manage, disable or delete cookies through their settings. The specific steps vary by browser and device, but generally you can:

• View which cookies are currently stored by your browser.
• Block cookies from all sites or specific websites.
• Delete existing cookies, including those from riverandroasst.com.
• Set your browser to alert you before a cookie is stored.

To manage cookies, you can usually find controls in the Settings or Preferences menu of your browser under sections such as “Privacy”, “Security” or “Site settings”. For example:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Safari: Settings/Preferences > Privacy > Cookies and website data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Microsoft Edge: Settings > Cookies and site permissions

Disabling certain cookies, particularly essential cookies, may impact your ability to access or use some parts of riverandroasst.com, such as forms or secure features. However, you will still be able to browse key information about our venue, menu and events.

If you have any questions about the impact of disabling cookies on your experience, you can contact us using the details in the Contact for Cookie Concerns section.

Third-Party Cookies

Some cookies on riverandroasst.com may be set by third-party service providers that help us run and improve the website. These third parties may use cookies for analytics, performance measurement, embedded content or to assist with secure enquiry or booking flows.

Examples of where third-party cookies may appear include:

• Analytics platforms that help us understand aggregated visitor activity so we can refine content and navigation.
• Embedded tools or media that enhance our pages with maps, multimedia or other interactive content related to the venue.
• Booking or enquiry integrations that support secure, streamlined reservation requests or event enquiries, where implemented.

These third parties may process data in accordance with their own privacy and cookie policies. We encourage you to review the privacy information provided by any relevant third-party service to understand how they handle data collected through cookies.

You can often manage third-party cookies directly through your browser settings, or by using opt-out mechanisms provided by those third parties. Adjusting these settings may reduce the level of insight we have into aggregated site performance but should not affect your ability to enjoy the core venue information on riverandroasst.com.

Data Security and Retention

Any information collected through cookies on riverandroasst.com is handled with the same care and security focus that we apply to other venue and guest information.

In particular, we aim to:

• Use appropriate technical and organisational measures to protect data against unauthorised access, alteration or misuse.
• Limit access to cookie-derived data to authorised personnel or service providers who need it to support website performance, security or analytics.
• Retain cookie-related data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

Where cookies are provided by trusted third parties, we seek to work with providers that take data security seriously and that offer transparent information about how long cookie data is retained and how it is protected.

For more information about how we protect personal information, please refer to our Privacy Policy.

Contact for Cookie Concerns

If you have questions, concerns or feedback about how cookies are used on riverandroasst.com, or if you would like to exercise rights available to you under Australian privacy law, we encourage you to contact us.

You can reach the River & Roast team via our dedicated contact channels on this site:

• Submit a message through our Contact Us page.
• Enquire about a reservation or event through the Reservations route.

When contacting us about cookie or privacy matters, please provide as much detail as you can about your question or concern, including the type of device and browser you are using and the specific page(s) you were visiting. This helps us investigate and respond efficiently.

We review our Cookie Policy from time to time to reflect changes in technology, regulations, or our venue operations. Any updates will be published on this page, and the revised version will apply from the date it is posted.