Accessibility & Arrival Information
We want your arrival to feel effortless. Our venue includes accessible entry points and practical riverside drop-off options designed for guests using mobility aids, rideshare, or private drivers.
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Accessible entry
Step-free entry is available via our riverside entrance. Please let us know in advance if you require additional assistance from our team on arrival.
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Drop-off points
Prime drop-off locations are positioned close to the main door for smooth arrivals in wet or cooler weather.
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Wayfinding
Clear internal signage directs you from the host stand to the dining room, terraces, and The River Room lounge.
Reservation Policy Snapshot
| Policy area |
Standard |
| Cancellation window |
Generally 24 hours for small bookings, 72 hours for groups and River Room-linked packages. |
| Credit card holds |
May be requested for peak sittings, large groups, or special event nights. |
| Late arrivals |
Tables are held for 15 minutes; seating time may be shortened during peak periods. |
| Group allotments |
Groups of 11+ may be offered set menus or minimum spend guidelines. |
Complete policy details are shared in your booking confirmation and can be requested from our reservations team at any time.
Feedback & Next Steps
Every visit helps shape the energy of River & Roast. If you have comments, concerns, or feedback after dining with us or visiting The River Room, our management team wants to hear from you.
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Post-dining feedback
Share your experience through our Contact Us page or connect with us after your visit. We review every message.
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Public reviews
If you would like to leave a public review, you can explore options on our Reviews page.